Release Notes for McAfee(R) SpamKiller(TM) for Microsoft(R) Exchange Small Business


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NameRelease Notes for McAfee(R) SpamKiller(TM) for Microsoft(R) Exchange Small Business
A typeDocumentation
Release Notes for McAfee(R) SpamKiller(TM) for Microsoft(R) Exchange Small Business,

Version 2.0

Powered by McAfee SpamAssassin(TM).

(c) 2003 Networks Associates Technology, Inc.

All Rights Reserved

===============================================
Release Date 15th April 2003

SpamAssassin(TM) Engine Version: 2.4.3
===============================================
Thank you for using McAfee(R) SpamKiller(TM) for Microsoft Exchange Small Business software (McAfee SpamKiller ESB). This file contains important information regarding this release. We strongly recommend that you read the entire document.
IMPORTANT NOTE:

McAfee Security does not support automatic upgrading of a pre-release version of the software. To upgrade from the beta release to a production release of the software, you must first uninstall the existing version of the software.

_______________________________________________

WHAT'S IN THIS FILE


  • Overview

  • Before You Start

  • System Requirements and Installation

  • Known Issues

  • Frequently Asked Questions

  • Documentation

  • Contacting McAfee Security and Network Associates

  • Copyright and Trademark Attributions

  • Trademarks

  • License Agreement



_______________________________________________

OVERVIEW
McAfee(R) SpamKiller(TM) ESB is an anti-spam product that scans incoming e-mail messages for junk e-mail (spam). It scans all parts of the message, including the body, the header and the message structure, and applies a large number of spam identification tests.
Messages that are identified as spam are filtered out and saved to named folders, where they can be checked later as needed.
McAfee SpamKiller ESB software consists of two main components:


  • The SpamKiller 2.0 Settings console, from where you can configure settings, set up e-mail blacklists and whitelists, determine how junk e-mail messages are handled, and set reporting policy.




  • The McAfee SpamAssassin engine. This engine applies spam identification tests (incorporating hundreds of rules), then allocates a score to the e-mail message based on the results of these tests. If the score exceeds a pre-defined threshold, it is designated as spam and saved to a Junk Mail folder.


The McAfee SpamAssassin engine provides very accurate spam detection, catching the majority of all spam, and giving a very low false positive rate.

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Before you Start
IMPORTANT:

McAfee SpamKiller ESB supports a maximum of 500 mailboxes. It will not install if the number of mailboxes exceeds this.


  • Ensure that a user name and password has been set up on the Exchange server for the person who is going to administer McAfee SpamKiller. You will be prompted for these during installation.


IMPORTANT:

This administrator will have access to users' e-mail messages.


  • If you are upgrading from Deersoft SpamAssassin Enterprise to McAfee SpamKiller ESB, refer to the McAfee SpamKiller ESB Installation Guide for details on how to upgrade.




  • You may be required to restart your server following installation of McAfee SpamKiller ESB.

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SYSTEM REQUIREMENTS AND INSTALLATION
SYSTEM REQUIREMENTS
McAfee SpamKiller ESB has the following system requirements:


  • Microsoft Windows 2000 Server.

  • Microsoft Exchange 2000 (service pack 2 or later).

  • 400MHz Pentium II processor or later.

  • 512MB RAM minimum.

  • 200MB free disk space on the system drive.


McAfee SpamKiller is not supported on clusters.

INSTALLATION
For detailed steps on installing SpamKiller ESB and performing the initial configuration, see the Installation Guide.
If an error occurs during installation, a log file (Install.Log) is generated in the installation directory. If necessary, send a copy of this file to your support representative, together with details of errors logged in the system Application Event Log.

_______________________________________________

KNOWN ISSUES
IMPORTANT:

You must always make a backup of a registry file before editing or deleting it. This enables you to restore it if your computer does not subsequently run properly.


  1. McAfee SpamKiller ESB supports a maximum of 500 mailboxes.




  1. If you change the SpamKiller ESB administrator's password, you must also change it in the COM+ application. If you do not update COM+ with the new password, spam filtering will cease. Refer to the Installation Guide for details on how to do this.




  1. To obtain the best performance we recommend that after installing SpamKiller ESB you open the SpamKiller ESB console, go to the Systems Settings page, and in the Filter users by group/all option, enable the All option. (By default Group is enabled, i.e. SpamKiller checks only those mailboxes that are included in the SpamKiller Users security group.)


If you do want SpamKiller to check only those mailboxes that are included in the SpamKiller Users security group, and you are concerned about the performance impact SpamKiller ESB may have on your Exchange server, you can enhance performance by enabling the active directory caching. You should ONLY enable active directory caching when the Filter users by group option is selected.
IMPORTANT:

When the cache is enabled, modifications to the SpamKiller user group will, by default, be updated only once every 24 hours. You can modify this timeout as necessary.
A shorter timeout will ensure that the cache better reflects the current group members, while a longer timeout will improve performance. If you need to reflect changes in the group membership immediately, you must stop and restart SpamKiller ESB (see below).
To modify the value of the caching timeout change the DWORD cache_timeout value. This value represents the timeout of the cache in minutes, and has a default of 1440 (minutes).
To enable active directory caching and modify the timeout, perform the following procedure:


  1. From the Start menu, select Run, type regedit.




  1. In the registry editor window open HKEY_LOCAL_MACHINE\Software\Network Associates\SpamKiller ESB.




  1. Create a new DWORD value enable_ad_cache.




  1. Assign to it a value of 1. (The default value of 0 sets it to off.)




  1. Create a new DWORD value cache_timeout.




  1. Assign a value to it, according to the guidelines given above. (The default value is 1440 [minutes].)


To stop or start SpamKiller ESB.


  1. Select My Computer | COM+ Applications | Component Services.




  1. Right-click the SpamKiller ESB icon.




  1. From the menu displayed, select Shut down or Start as required.



  1. By default, the system Junk Mail folder is created at the root of the Public Folder hierarchy in Exchange. Junk Mail folders for SpamKiller ESB cannot be created below this level.


Refer to the Product Guide for details on creating a system Junk Mail folder at an alternative location.


  1. McAfee SpamKiller ESB is only using one CPU on your multi-CPU server.


By default, the installation of McAfee SpamKiller ESB makes use of only one CPU.
To take advantage of multiple CPUs you must add a new registry key:


  1. From the Start menu, select Run, type regedit.




  1. In the registry editor window open HKEY_LOCAL_MACHINE\Software\Network Associates\SpamKiller ESB.




  1. Create a new DWORD value spamd_pool_size.




  1. Assign a value to it equal to the number of CPUs that you want to use. (The default value is 1).


NOTE:

For each additional CPU it uses approximately 50MB of RAM.


  1. When you uninstall SpamKiller ESB, not all of the installed files, entries and registry objects are removed from your server. Refer to the SpamKiller ESB Installation Guide for details of which items you may need to remove.



  1. During the installation of McAfee SpamKiller ESB, the installer indicates that a file, InstMsiW.exe is missing. You can download this file from:

http://www.installengine.com/msiengine20/instmsiw.exe
Place the file in the directory where the SKESBsetup.exe file is located.

_______________________________________________

Frequently Asked Questions
When is the Junk Mail folder created?
SpamKiller ESB creates a user’s Junk Mail folder the first time that the user receives a spam message with a score exceeding the relevant threshold in the SpamKiller 2.0 Settings console.
SpamKiller ESB creates the system Junk Mail folder the first time that a message with a score exceeding the relevant threshold in the SpamKiller 2.0 Settings console.
What happens if the whitelist and blacklist contain the same e-mail address?
Placing the same e-mail address in the whitelist and blacklist will cancel each other out. The last saved e-mail address does not set priority. If an e-mail address appears in both lists, it is only scored on the contents of its message (via the rules), to determine whether it is spam.
Can I update the whitelist/blacklist using a plug-in for my Microsoft Outlook?
This feature is not available in this release of SpamKiller ESB.
If my blacklist is empty, how does SpamKiller ESB catch my spam?
The blacklist is used for exceptions by the SpamAssassin engine, which uses hundreds of rules to identify the majority of spam e-mail messages. Therefore, use the blacklist to add your own e-mail addresses that you know will generate spam.
What components does McAfee SpamKiller ESB install on my system?
The installation places McAfee SpamKiller ESB spam filter files into the default directory, C:\Program Files\Network Associates\SpamKiller ESB and subdirectories. There are also a number of .NET components placed into C:\WinNT\System32.
The McAfee SpamKiller ESB configuration data is stored in the directory, C:\Program Files\Network Associates\SpamKiller ESB \rules. These configuration data files include the "user" sub-directory for individual user settings.
After installation, the installer creates a COM+ application under which the SpamAssassin filters run. The COM+ application can be viewed by using the Component Services Administrative tool under Windows 2000.

_______________________________________________

DOCUMENTATION
This product includes a documentation set that consists of manuals saved in Adobe Acrobat Portable Document Format (.PDF).
Electronic copies of all product manuals are included on the product CD, or are available with a valid grant number on the McAfee download site:
www.mcafeeb2b.com/naicommon/download/upgrade/login.asp
A free copy of the latest version of Acrobat Reader comes with the product CD, or you can download any version from the Adobe web site:
www.adobe.com/prodindex/acrobat/readstep.html
This product includes the following documentation set:


  1. Installation Guide. This guide provides system requirements, instructions for installing the software and information on where to find the product documentation. A printed version of this guide accompanies the product CD. You can also access an online version of the manual from the product CD or from the McAfee download site. The online version is an Adobe Acrobat .PDF file.




  1. Product Guide. This guide introduces the product, documents product features, provides detailed instructions for configuring the software, and includes information on recurring tasks and operating procedures. An Adobe Acrobat .PDF version of this guide is stored on the product CD. You can also download a copy in .PDF format from the McAfee download site.




  1. Online Help, accessed from within the associated web page, gives end-users quick access to hints and tips about setting up blacklists and whitelists.




  1. A LICENSE Agreement. This outlines the terms under which you may use the product. Read it carefully. If you install the product, you agree to the license terms.




  1. This README file.




  1. A CONTACT file. This file provides a list of phone numbers, street addresses, web addresses, and fax numbers for Network Associates offices in the United States and around the world. It also includes contact information for services, such as technical support, customer service, onsite training, the beta program, and AVERT Anti-Virus Emergency Response Team.



_______________________________________________

CONTACTING MCAFEE AND NETWORK ASSOCIATES
Technical Support

Home Page

http://www.nai.com/naicommon/services/technical-support/intro.asp
KnowledgeBase Search

https://knowledgemap.nai.com/phpclient/Homepage.aspx
PrimeSupport Service Portal

http://mysupport.nai.com
Login credentials required.

McAfee Beta Program

Beta Web Site

www.mcafeeb2b.com/beta/
E-mail

avbeta@nai.com

AVERT Anti-Virus Emergency Response Team

Home Page

www.mcafeeb2b.com/naicommon/avert/default.asp
Virus Information Library

http://vil.nai.com
Submit a Virus Sample

https://www.webimmune.net/default.asp

Download Site

Home Page

www.mcafeeb2b.com/naicommon/download/
DAT File and Engine Updates

www.mcafeeb2b.com/naicommon/download/dats/find.asp
ftp://ftp.nai.com/pub/antivirus/datfiles/4.x
Product Upgrades

www.mcafeeb2b.com/naicommon/download/upgrade/login.asp
Valid grant number required.

Contact Network Associates Customer Service

Training

On-Site Training

www.mcafeeb2b.com/services/mcafee-training/default.asp
McAfee Security University

http://www.mcafeeb2b.com/services/mcafeesecurityu.asp

Network Associates Customer Service

US, Canada, and Latin America toll-free:

Phone: +1-888-VIRUS NO or +1-888-847-8766
Monday - Friday, 8 a.m. - 8 p.m., Central Time
E-mail: services_corporate_division@nai.com

Web: www.nai.com
www.mcafeeb2b.com

For additional information on contacting Network Associates and McAfee Security – including toll-free numbers for other geographic areas -- see the CONTACT file that accompanied your original product release.

_______________________________________________

COPYRIGHT AND TRADEMARK ATTRIBUTIONS
(c) 2002-2003 Networks Associates Technology, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means without the written permission of Networks Associates Technology, Inc., or its suppliers or affiliate companies. To obtain this permission, write to the attention of the Network Associates legal department at: 5000 Headquarters Drive, Plano, Texas 75024, or call +1-972-308-9960.

TRADEMARKS
Active Firewall, Active Security, Active Security (in Katakana), ActiveHelp, ActiveShield, AntiVirus Anyware and design, AVERT, Bomb Shelter, Certified Network Expert, Clean-Up, CleanUp Wizard, CNX, CNX Certification Certified Network Expert and design, Design (stylized N), Disk Minder, Distributed Sniffer System, Distributed Sniffer System (in Katakana), Dr Solomon’s, Dr Solomon’s label, Enterprise SecureCast, Enterprise SecureCast (in Katakana), ePolicy Orchestrator, Event Orchestrator (in Katakana), EZ SetUp, First Aid, ForceField, GMT, GroupShield, GroupShield (in Katakana), Guard Dog, HelpDesk, HomeGuard, Hunter, LANGuru, LANGuru (in Katakana), M and design, Magic Solutions, Magic Solutions (in Katakana), Magic University, MagicSpy, MagicTree, McAfee, McAfee (in Katakana), McAfee and design, McAfee.com, MultiMedia Cloaking, Net Tools, Net Tools (in Katakana), NetCrypto, NetScan, NetShield, NetStalker, Network Associates, Network Policy Orchestrator, NetXray, NotesGuard, nPO, Nuts & Bolts, Oil Change, PC Medic, PCNotary, PortalShield, Powered by SpamAssassin, PrimeSupport, Recoverkey, Recoverkey - International, Registry Wizard, ReportMagic, Router PM, Safe & Sound, SalesMagic, SecureCast, Service Level Manager, ServiceMagic, SmartDesk, Sniffer, Sniffer (in Hangul), SpamAssassin, SpamKiller, Stalker, SupportMagic, ThreatScan, TIS, TMEG, Total Network Security, Total Network Visibility, Total Network Visibility (in Katakana), Total Service Desk, Total Virus Defense, Trusted Mail, UnInstaller, Virex, Virus Forum, ViruScan, VirusScan, WebScan, WebShield, WebShield (in Katakana), WebSniffer, WebStalker, WebWall, Who’s Watching Your Network, WinGauge, Your E-Business Defender, ZAC 2000, Zip Manager are registered trademarks or trademarks of Network Associates, Inc. and/or its affiliates in the US and/or other countries. Sniffer® brand products are made only by Network Associates, Inc. All other registered and unregistered trademarks in this document are the sole property of their respective owners.
This product includes or may include software developed by the OpenSSL Project for use in the OpenSSL Toolkit. (http://www.openssl.org/)
This product includes or may include cryptographic software written by Eric Young. (eay@cryptsoft.com)
This product includes or may include some software programs that are licensed (or sublicensed) to the user under the GNU General Public License (GPL) or other similar Free Software licenses which, among other rights, permit the user to copy, modify and redistribute certain programs, or portions thereof, and have access to the source code. The GPL requires that for any software covered under the GPL which is distributed to someone in an executable binary format, that the source code also be made available to those users. For any such software covered under the GPL, the source code is made available on this CD. If any Free Software licenses require that Network Associates provide rights to use, copy or modify a software program that are broader than the rights granted in this agreement, then such rights shall take precedence over the rights and restrictions herein.
LICENSE AGREEMENT
NOTICE TO ALL USERS: CAREFULLY READ THE APPROPRIATE LEGAL AGREEMENT CORRESPONDING TO THE LICENSE YOU PURCHASED, WHICH SETS FORTH THE GENERAL TERMS AND CONDITIONS FOR THE USE OF THE LICENSED SOFTWARE. IF YOU DO NOT KNOW WHICH TYPE OF LICENSE YOU HAVE ACQUIRED, PLEASE CONSULT THE SALES AND OTHER RELATED LICENSE GRANT OR PURCHASE ORDER DOCUMENTS THAT ACCOMPANIES YOUR SOFTWARE PACKAGING OR THAT YOU HAVE RECEIVED SEPARATELY AS PART OF THE PURCHASE (AS A BOOKLET, A FILE ON THE PRODUCT CD, OR A FILE AVAILABLE ON THE WEB SITE FROM WHICH YOU DOWNLOADED THE SOFTWARE PACKAGE). IF YOU DO NOT AGREE TO ALL OF THE TERMS SET FORTH IN THE AGREEMENT, DO NOT INSTALL THE SOFTWARE. IF APPLICABLE, YOU MAY RETURN THE PRODUCT TO NETWORK ASSOCIATES OR THE PLACE OF PURCHASE FOR A FULL REFUND.



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