Accomplished Technical Manager, with strong engineering, analytic and problem-solving skills. A confident and credible mentor and manager of high-performing


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NameAccomplished Technical Manager, with strong engineering, analytic and problem-solving skills. A confident and credible mentor and manager of high-performing
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ANDREW MICHALIK




http://www.andrewm.com

http://www.andrewm.com/content/resume/AndrewM_Res.pdf




SUMMARY




Accomplished Technical Manager, with strong engineering, analytic and problem-solving skills. A confident and credible mentor and manager of high-performing teams for multiple projects with a multi-generational workforce. Entrepreneurial in spirit with proven negotiation, influencing and communication skills. Demonstrated superior business judgment and strategic planning based on knowledge, skills and intuition. Excellent program management, project management, organizational agility, and cross-group collaboration capabilities. Experience and competency as an individual contributor or as a manager of managers. Remain flexible to changing priorities, open to new ideas while keeping company success firmly in focus. Able to work with technical and non-technical business owners to establish priorities and drive deliverables to completion.

Successful Enterprise Architect / Strategist with proven ability to take complex and difficult business requirements and architect complete solutions encompassing software, hardware and systems. Expert at applying the use of technology to increase ROI and improve business. Experienced through the whole project life-cycle: from product definition, to design and development, deployment to go-live, through maintenance and enhancement. A critical thinker with the skills to do the value-added tasks that technology cannot, as well as able to invent, adapt and reinvent every day, in markets that change faster than ever.
Proficiencies Program / Product Development and Management Ability to lead and inspire multi-disciplinary teams across domestic and international locations Executive management experience with both blue chip corporations and entrepreneurial startups Expertise in leading design, sales, and delivery of technology and business solutions Skilled at empowering high performing individual contributors Proficient at mediation and team conflict resolution

EXPERIENCE
AMAZON WEB SERVICES 2012 - Present
Senior Technical Program Manager
As Senior Technical Program Manager for Amazon Web Services, work to ensure customer success in building applications and services on the Cloud platform with AWS EC2 Tools for management and automation of the EC2 fleet. Design and create sample solutions using custom test and deployment tools to increase product adoption. Scope and own each customer engagement and particular solution offering, with attention towards clear and well-defined objectives, architecture plan, and success criteria. Understand customer base and industry verticals; collect customer feedback and influence product direction.


AMAZON.COM

2010 - 2012

Senior Technical Program Manager





Senior Technical Program Manager for Amazon Product Ads, a CPC site monetization program for Web merchants on and off Amazon.com. Successfully launched Contextually and Behaviorally Targeted syndicated ads on off-Amazon sites incorporating proprietary optimizations and filtering. Coordinated multiple domestic and international mini-summits to work through outstanding questions and lock down architectural requirements for high profile deliverables. Worked with internal and external teams to verify and improve the quality of advertisements for optimal coverage and click-through rates. Successfully launched a high throughput low latency private cloud and AWS based Real Time Bidding (RTB) system. Typically manage a dozen external teams with multiple projects in-flight to work through outstanding issues, questions and specifications for successful product and feature releases. Scrum Master for a team of fourteen engineers and acting Product Manager during a recent personnel reorganization.
Leverage critical thinking, analytical, and problem solving skills to collaborate with Product Management, Sales and external groups in remote locations (Edinburgh, United Kingdom; Bangalore, India) to define strategy and requirements. Utilize excellent written and oral communication skills to communicate regularly with senior management on status, risks and change control. Operate as the central point of contact to effectively anticipate bottlenecks, provide escalation management, make trade-offs, and balance the business needs versus technical constraints. Identify and manage risks, making sound judgments about quality, and stop or accelerate production at the right time. Work with technical and non-technical business owners to get things done while keeping Amazon’s success firmly in focus.




SONY PICTURES ENTERTAINMENT

2002 - 2010

Strategist / Senior Technical Manager





Contract Enterprise Architect, Strategist and Senior Technical Manager supporting and managing the President of Production Administration, Chairman of Worldwide Marketing and Distribution, four CFO’s, twenty+ vendors, ten+ internal groups, and fifteen+ employees. Created and managed Scrum / Waterfall project plans for over 20 enterprise applications. Drove definition of deliverables, milestones and dependencies for an Integrated Workplace Management (IWMS) Software-As-Service (SAS) applications processing 40,000 work requests per year. Architected, developed and debugged C# / ASP.Net, MS SQL, Oracle and XML interfaces to internal web services for SAP, Archibus, asset management, Crystal / Business Objects executive reporting, security and identity management systems handling 2.5M sq ft in 80 buildings with 200+ reports and billing $100M/yr. Developed and maintained requirements and schedules within an Information Technology Infrastructure Library (ITIL) environment; produced statements of work and executive presentations for a diverse set of infrastructure applications. Coordinated project release rollouts, assisted in group training classes and managed testing for internal initiatives such as occupancy tracking, royalty distribution, and web-based stores for both internal (Office Art) and external (Sony Online Emporium) client access. Technologies: Adobe Flex, AJAX, C#/VB/ASP.Net, Java/J2EE, MS SQL, Oracle, OSCommerce, PHP / MySQL, Service Oriented Architecture (SOA), SAP web services, UNIX/Linux, Windows, WordPress, and XML data feeds.
Recruited for this Director level position as a “short-term, part-time” contract that continued for 7+ years uninterrupted.


SONY PICTURES ENTERTAINMENT

2000 - 2002

Technical Architect / Manager





Contract Technical Architect and Project Manager for a worldwide single sign-on LDAP authenticated J2SE WebLogic intranet Motion Picture Production Portal application tracking $200M/yr in global production variances. Developed Architectural Proof of Concept, Software Architecture Document, Use Case Realizations, Reference Architecture and prototype system in preparation for a pure Java to BEA WebLogic Portal migration. Met target dates and successfully launched project as international enterprise software.
Technologies: Borland JBuilder, J2EE 1.3, EJB 2.0, JSP 1.3, Oracle 8, Hibernate 2.x, Struts, and WebLogic Server using a Software Development Framework (SDF) customized from the Rational Unified Process (RUP). See Sony Production Portal BEA Whitepaper at http://www.andrewm.com/Content/Case_Studies/BEA_Sony_cs.pdf
Returned after consulting as a Technical Project Manager for the launch of a Sony intranet SQL Server based two-tier rental property warehouse management system which grew to handle $31M/yr and seven different warehouse locations. Determined logistics, organized internal Sony IT resources, assisted in infrastructure planning and coordinated with vendor RentalTracker.com. Designed, developed and maintained two client-server database applications. The first tracked $800 million+ in motion picture development costs; the other tracked and managed 10,000+ show data entries for the Wheel of Fortune game show.


VOICE INFORMATION SYSTEMS INC.

1990 - 2000

CEO & Founder





Founder of successful software consulting and development firm with $5M+ in sales and 80%+ product market penetration. Designed and implemented award-winning commercial software for editing and managing digital audio plus programming tools to help run voice processing systems. Translated business issues into customer solutions while managing and motivating a startup consisting of 20+ employees, contractors and vendors. Products included a graphical audio editor, batch processing tools for digitized sound, an English language text-to-speech engine and a multi-threaded computer telephony hardware driver library. Managed and inspired all parties to work towards common goals, including programmers, accountants, distributors, and designers. Coordinated production of technical documentation, marketing, and sales materials. Developed a prototype Voice-Over-IP (VOIP) Internet Telephony real-time streaming audio product using on-the-fly audio compression and low-level Winsock TCP/IP protocols. Designed and implemented products using Visual Basic, C++, C, Windows SDK and 80x86 assembly.
Clients: AT&T Labs, Domino’s Pizza, Bloomberg News, Boeing, Citibank, Citicorp, Conde Nast Publications, Delta Airlines, Ernst & Young, Federal Express, I.R.S., IBM Corporation, Lockheed Martin, Northwest Airlines, Sandia National Laboratories, Siemens AG, Sprint, Sprint International, and Westin Hotels & Resorts.
See http://www.vfedit.com/Content/Software/Testimonials.htm for additional clients and testimonials.


VECTOR INFORMATION SYSTEMS, INC.

1990 - 1990




Contract Hardware & Software Design Engineer / Project Manager
Contract Programmer and Project Manager for a variety of small and large businesses. Developed software and systems as an individual contributor and managed teams of a dozen employees and contractors with external teams of up to ten additional developers. Software Design Engineer, real-time firmware, and embedded processor hardware engineer experienced in VLSI, discrete and gate array design & debug. Additional client and contract information available at http://www.AndrewM.com. (W2/C2C/1099 positions from ~1990 – 2010)
Metropolitan Life Insurance System Architect and Technical Project Manager for a MetLife Business to Consumer financial information web site. Performed system analysis, architectural design, and managed personnel to deliver a site that supported multiple brand identities, 24 x 7 availability and mainframe to SQL data connectivity. Brought back after completion and later company acquisition to manage across corporate boundaries to execute realistic project plans for transfer of site to parent company and network infrastructure.
IBM Global Business Services Formerly Security Pacific Automation Company (SPAC): Designed and developed a PC-based multi-threaded OS/2 graphical interface for a bank check signature recognition system. Traveled between geographically remote prime contractors to keep project moving forward and contractors in communication. Served as lead designer technical liaison for prime contractors.
Raytheon Electromagnetic Systems Division Designed and maintained a sophisticated software upgrade to AEGIS missile defense system for an embedded real-time processor which controlled naval electronic countermeasure systems.

TRW Space Division Implemented the first flight-approved microprocessor-based subsystem for DSP-series satellites. Defined system architectures and implementations for project proposals. Designed system and detailed hardware for a real-time flight unit from initial proposal through engineering model test.


EDUCATION
BSEE, RUTGERS ENGINEERING
Bachelor of Science (BS) , Electrical Engineering
UNIVERSITY OF SOUTHERN CALIFORNIA
Master of Science (MS), Computer Engineering


HONORS
CT Magazine Product of the Year CT Expo Best of Show CT Magazine People Of The Year CT Magazine Product of the Year TeleConnect Magazine Editors Choice TRW Fellowship award

INTERESTS
Danzan Ryu JuJitsu, swimming, running, reading, and spending every available moment with his very cool family.

CERTIFICATIONS
CERTIFIED SCRUMMASTER (CSM) 2012
Scrum Alliance
ADOBE FLEX CERTIFIED
Adobe
BEA WEBLOGIC PORTAL CERTIFIED
BEA / Oracle







PUBLICATIONS


VFEDIT - THE PROFESSIONAL PROMPT EDITOR

10 / 2000

Self · Authors: Andrew Michalik · http://www.vfedit.com/Content/Software/VFEdit/VFEdit.htm







Create great sounding voice files for your Telephony Systems with VFEdit. VFEdit works with Intel/Dialogic boards and compatibles as well as other computer telephony sound systems in ADPCM, Mu-law, A-law and other encoding formats.


AUDIO TOOLBOX - THE DIGITAL AUDIO PROCESSOR AND CONVERTER

09 / 1996

Self · Authors: Andrew Michalik · http://www.vfedit.com/Content/Software/ToolBox/ToolBox.htm







Save time & sound great! Audio ToolBox lets you batch process and convert your digital audio files to and from industry standard formats. Audio ToolBox is a professional quality conversion utility for the MS-DOS® and Microsoft Windows® operating system.


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