Curriculum Vitae

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Curriculum Vitae

Srinivasa Bezwada

16 B, Rakau Road



Tel: 64-4-386 1524 (Home)

64-4-470-6913 (Work)

Career Objective

A challenging and rewarding career in the Information technology industry, where my professional and personal skills as a team player and an individual, in the development & support areas can contribute optimally for the benefit of the organisation.
Scholastic Record

Masters in Business Administration (M.B.A)

University of Poona - 1986

Grade B +
Bachelor of Commerce (B.Com)

Andhra University - 1980

Grade I Division
Post Graduate Diploma in International Trade (P.G.D.I.T)

Indian Institute of Foreign Trade - 1989

Grade A

Computer Literacy:

Certified Lotus Specialist (CLS) in Lotus Notes application development for Release 4 (AD1)

Certified Lotus Specialist (CLS) in Lotus Notes System Administration for Release 4 (SA1)
Hardware: Installation, repair and support experience IBM Compatible PC's, printers, modems & scanners.
Operating Systems: Installation, configuration and support experience with DOS, Win 3.11, Win 95 and Win NT 4
Remote support experience with Microsoft SMS server & administration tools.
GroupWare: Development and administration experience on Lotus Notes 4 to 4.6, configuration and installation of Domino Fax server, Notes servers and workstations.
Languages: Intermediate level skills with Visual Basic 5, and HTML
Application package support experience with Microsoft Word, Excel, PowerPoint, Publisher, Lotus 1-2-3 and Freelance Graphics, Tracker, Act, RFFLOW, ESPRI, COOLER, Cardsystems,
Capable of 1st and 2nd level customised installation and support on the above packages.
Business Software: NZA Gold, Pastel SOHO, MYOB, and IMS Payroll
Professional Record

From 1st April 1998
Employed as a Technical Support Consultant, with Altair Consulting Limited supporting the Caltex New Zealand IT facilities, comprising of an AS400 with JDE applications, SQL Server, SNA Server, Proxy Server and a Lotus Notes system with 23 Servers, and 350 workstations.

Key Result Areas

Lotus Notes administration and user support

Provision of technical advise and consultancy

Project management for installations & upgrades

Development of operational & administrative procedures

Second & third level support

Problem diagnosis & resolution

Remote troubleshooting and resolution through SMS server

Installation of desktop hardware, repair & support

Windows NT Network support

Feb 27th to March 27th 1998 (Contract)
Contracted at CSC, to implement the Lotus Notes 4.6 contact database for their clients, Prudential Assurance.
The work done, was the redesign of forms, fields and views to incorporate the changes for New Zealand operations.

July 1997 to Nov 1997
Employed as an International Resource Consultant, with Andrews Partners Recruitment Limited, a specialist IT recruitment Company, located in Wellington.

Key Result Areas

* Resourcing of International IT manpower in the areas of ERP implementation, GroupWare), AS 400 - RPG 400, CICS, AIX, TAL - Base 24, Networking specialists, CCIE/CNE/MCSE/Bay Networks certified professionals for contracts in New Zealand and Australia.
* Identify and develop relationships with offshore Y2K service vendors to represent their services in New Zealand.
* Using the Internet resources, like bulletin boards, free recruitment websites, and Usenet’s, for cost effective and focussed advertising, to attract offshore candidates to New Zealand.

January 1997 - July 1997
Employed as a Consultant at Hastings, with Information Management Services Limited (I M S), a Company involved in the areas of software development, third party hardware and software sales, support and training in the Hawke's Bay region.

Key Result Areas
* Conduct system studies at client sites and to recommend the appropriate standalone as well as Networking solutions with the requisite application software.
* Study and analysis of client training needs, assessment of existing skill base and recommendation of the appropriate training plan and schedule.
* Organising, coordinating, and developing focus group presentations, for the range of services provided by IMS.

  • PC Hardware, software testing & installation at customer sites (PC's, Printers, Scanners & Modems)

  • 1st and 2nd level support on Windows 3.11, Windows 95, MS Word, Excel, Powerpoint and the business application software like NZA Gold, Pastel SOHO, MYOB and IMS Payroll Partner.

April 1996 to October 1996
Manager - Information Services with Satyam Infoway Pvt. Ltd. at Madras in India. The company was in the process of setting up a public data network, based on the Frame relay technology using the terrestrial links for backbone networking covering 25 POP's in India.
Key Result Areas

* Project Planning for the Joint Venture alliance with AAP - Australia
* Project Management and ensuring service delivery of the network services.
* Feasibility studies and Competitor activity analysis through the use of Market Research methodologies and quantitative techniques.
* Plan and document the internal workflow processes for automation using Lotus Notes Rel 4
* Identify and document the Process maps, flow charts and Workflow patterns for BPR of the financial information services division
* Team motivation and management of 14 professionals.

March 1991 to April 1996
Computer Factory (India) Pvt. Ltd., a PC manufacturing organization, as a Marketing Manager for two years, and prior to that as Assistant Manager, for a period of three years.
Key Result Areas
* Achievement of the company objectives, with reference to the budgets, service revenue, manpower training, retention and motivation.
* Identification and selection of growth areas for business expansion, through new product launches and alliances with business partners for achieving synergy.
* Maintain the team of engineers for support and service, of 15 business partners and 2500 customer installations.
* Creation and operation of the National Helpdesk for support.
* Organising & coordinating hardware, software testing and installation activities.
* Training for end users at client premises in operations and software features.
* Conduct systems studies and recommend appropriate IT solutions to clients.
* Preparation of team budgets and management of 8 professionals.

July 1989 to Feb. 1991

G.Premjee Limited, an International trading house headquartered at Bangkok, Thailand.

Position: Executive - Middle East Operations

Key Result Areas
* Export of Agricultural commodities like Thai rice, Indian Soybean meal and EEC sugar, to government and private importers in the markets of Yemen, Djibouti, Iran and UAE, Oman, and Saudi Arabia.

* Maintain liaison with government officials and ministries in the importing countries

* Monitor the global commodity price trends for commodities on CBOT and London markets.

* Analysis of the trends and recommendation of the trading strategies.

* Preparation of trading reports and statistical movement reports.

* Analysis and reporting on the Shipping rates and movements.
June 1986 to July 1988
Computer Point (India) Ltd., a National computer retail store chain with showrooms at 10 locations in India.
Positions Held: Management Trainee

Senior Marketing Executive

Key Result Areas

* Increase revenue through the sale of IBM compatible personal computers, business software, and consumables.

* Identification analysis of user training needs and provision of training.

* Ensuring receivables control and collection.

* Collection and analysis of market and competitor information.

* Maintenance and analysis of customer databases.

* Coordination of lead generating roadshows and corporate promotions.

* Ensuring customer satisfaction and repeat business.

* 1st & 2nd level support on PC hardware & DOS
May 1980 to April 1983

Position: Accountant

Employed as an Accountant with, Subhadra Constructions Pvt Ltd, a construction company during the tenure of my enrollment for the B.Com degree. The nature of work carried out was the upkeep of the books of accounts, which included the posting of journal vouchers, updating of ledgers, cashbook, and Bank statement reconciliation.

Professional Achievements
* Ability to manage complex projects with a varied level of service deliverables.
* Ability to install, configure and support Microsoft operating systems and application software.
* Acquired the most important Man - Management, Listening, and Organising skills essential to build a successful team through my past experience of handling large teams.
* A good level of analytical and reporting abilities through past experience of analysing markets and trends.
* A thorough understanding of the business cycles, manufacturing and trading processes - enabling the skill to implement business solutions on an appropriate IT Platform.
* Achieved the following awards in the IT Industry
* Award of Excellence for Outstanding sales & customer satisfaction 87-88

* Responsibility to handle Country Operations at Computer factory Pvt. ltd.
* Ability to implement PC based business accounting packages, based on the double entry convention. The modules familiar with are the GL, Debtors, Creditors, Inventory, Job costing and Payroll.
* A sound working knowledge of the Internet, and Usenet’s for researching information and posting to effectively utilise the web resources.
* PC Desktop support, repair and maintenance skills, with a sound understanding of LAN/WAN environments, and Intranets.

Personal record

Date of Birth : 29th March 1963
Nationality : Indian
Health : Perfect
Marital Status : Married
Children : None
Language Fluency : English and Three Indian Languages

Status : NZ Permanent Resident

Interests : Cricket, Soccer, Reading, Music,

Net Surfing and Programming.
References : Available on request from all previous employers in

New Zealand as well as overseas.

Srinivasa Bezwada

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